Questions? We’ve got you covered.
- Monday – Friday
- 09:00–17:00 (CET/CEST)
General inquiries
For general inquiries, please email us at hallo@deqster.de or call +49 40 734 486 1900. We’ll get back to you as soon as possible.
If applicable, please include:
- The subject of your inquiry
- Your contact details
- Any relevant order or product information
The more complete your information, the faster we can assist you. Thank you!
Returns & Complaints
Do you have questions about our products, prices or would you like to receive a quote?
Then please send us an email to sales(at)deqster.de.
Phone: +49 40 734 486 1900
For quick processing, we appreciate the following information:
• The desired products or product categories
• The required quantity
• Your company name and location
• Desired delivery period (if applicable)
We will contact you shortly.
Thank you for your interest in DEQSTER!
Complaints
In case of a complaint, please send us an email to support(at)deqster.de .
Phone: +49 40 734 486 1900
To process your request quickly, we need the following information:
· The bill
· A detailed error description
The serial number of the device (starting with 80…)
Photos of the defect if it is external damage to a protective cover or keyboard
Only with complete information can we process your complaint quickly and efficiently. Thank you for your help!